{"id":2648,"date":"2022-01-04T14:47:56","date_gmt":"2022-01-04T14:47:56","guid":{"rendered":"https:\/\/www.samac.it\/cliente-al-centro-3\/"},"modified":"2022-06-19T13:25:32","modified_gmt":"2022-06-19T13:25:32","slug":"customer-first","status":"publish","type":"page","link":"https:\/\/www.samac.it\/en\/customer-first\/","title":{"rendered":"CUSTOMER FIRST"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; remove_bottom_col_margin=&#8221;true&#8221;][vc_column][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=E1jzNr0FHn4&#8243; align=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column]\t<style>.vcex_6a5cb5b7e17f5{height:50px;}@media (max-width:479px){.vcex_6a5cb5b7e17f5{height:30px;}}<\/style>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6a5cb5b7e17f5\"><\/div><style>.vcex-heading.vcex_6a5cb5b7e1d2b{color:#666666;font-size:2.5em;font-weight:300;text-transform:uppercase;letter-spacing:0.04em;}@media (max-width:959px){.vcex-heading.vcex_6a5cb5b7e1d2b{font-size:2em;}}@media (max-width:479px){.vcex-heading.vcex_6a5cb5b7e1d2b{font-size:1.7em;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-text-center vcex_6a5cb5b7e1d2b\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"lenearossa\">|<\/span> CUSTOMER SERVICE SHOULD NOT JUST BE A DEPARTMENT, IT SHOULD BE THE ENTIRE COMPANY<\/span><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text text_align=&#8221;center&#8221; font_size=&#8221;d:2em|tp:1.8em|pp:1.6em&#8221; font_weight=&#8221;300&#8243;][Tony Hsieh][\/vc_column_text][\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column][vc_column_text text_align=&#8221;center&#8221; font_size=&#8221;d:1.2em|pp:1em&#8221; font_weight=&#8221;300&#8243;]The company is characterised by a strong customer focus at every stage of the order, from the preliminary study of the bid to the after-sales service. Samac aims to create an excellent experience at every stage of the value creation process, always aiming to exceed customer expectations through innovative and creative solutions, guaranteeing continuous 360\u00b0 support.[\/vc_column_text]\t<style>.vcex_6a5cb5b7e20b6{height:50px;}@media (max-width:479px){.vcex_6a5cb5b7e20b6{height:30px;}}<\/style>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6a5cb5b7e20b6\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1645535599729{background-color: #c3271a !important;}&#8221;][vc_column][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]<figure class=\"vcex-image vcex-module\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1170\" height=\"996\" src=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/02\/CLIENTE-AL-CENTRO-Gli-impianti-Samac-si-caratterizzano.jpg\" class=\"vcex-image-img wpex-align-middle\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/02\/CLIENTE-AL-CENTRO-Gli-impianti-Samac-si-caratterizzano.jpg 1170w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/02\/CLIENTE-AL-CENTRO-Gli-impianti-Samac-si-caratterizzano-300x255.jpg 300w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/02\/CLIENTE-AL-CENTRO-Gli-impianti-Samac-si-caratterizzano-1024x872.jpg 1024w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/02\/CLIENTE-AL-CENTRO-Gli-impianti-Samac-si-caratterizzano-768x654.jpg 768w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" \/><\/div><\/figure>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text font_size=&#8221;d:1.2em|pp:1em&#8221; color=&#8221;#ffffff&#8221; css=&#8221;.vc_custom_1651986269456{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;}&#8221; font_weight=&#8221;300&#8243;]Samac systems are characterized by their high performance; in order that these KPIs remain unchanged over time, we provide our customers with a portfolio of 100% customizable tools and teams of highly competent and specialized technicians, ready to take action when assistance is required.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221; visibility=&#8221;hidden-phone&#8221;][vc_column]<div class=\"vcex-image-ba-wrap\"><figure class=\"vcex-module vcex-image-ba vcex-image-ba-handle-outline twentytwenty-container\" data-options=\"{&quot;orientation&quot;:&quot;horizontal&quot;,&quot;default_offset_pct&quot;:&quot;0.03&quot;,&quot;no_overlay&quot;:true,&quot;before_label&quot;:&quot;Before&quot;,&quot;after_label&quot;:&quot;After&quot;}\"><img width=\"1600\" height=\"1120\" src=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/serv-en.jpg\" class=\"vcex-before skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/serv-en.jpg 1600w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/serv-en-768x538.jpg 768w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/serv-en-1536x1075.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><img width=\"2000\" height=\"1400\" src=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/Grafica-Cliente-al-centro-ENG-OK.gif\" class=\"vcex-after skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/Grafica-Cliente-al-centro-ENG-OK.gif 2000w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/Grafica-Cliente-al-centro-ENG-OK-768x538.gif 768w, https:\/\/www.samac.it\/wp-content\/uploads\/2022\/05\/Grafica-Cliente-al-centro-ENG-OK-1536x1075.gif 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; 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